Understanding Alerts and Alert Severity Levels
Knowledge Base based on Khoros platform. Content creating using HTML and WSWYG. The audience is Taegis software users.
Adding a Secureworks Training Certification to your LinkedIn Profile
Knowledge Base Article in Salesforce Platform. Audience is MSSP and Professional Services partners.
Data Collectors in Taegis XDR
Knowledge Base based on Khoros platform. Content creating using HTML and WSWYG. The audience is Taegis software users.
Company Newsletter Article for Customers
I wrote the "Implement Best Security Practices with your Customers in Mind" article in this newsletter for external bank customers.
Newsletter
Monthly newsletter created for MSSP and Professional Services partners sent via email.
Quick Reference
I created this quick reference so users would have access to a lot of content in a short piece.
Short User Guide
This is an example of a short user guide I created for internal users of CRM.
Administration Guide
This is an example of a sample format I used for an Admin Guide for an internal department.
User Manual
User Manual adhering to company template and branding standards. File created in FrameMaker.
Internal ISO Standard Procedure
Filters & Sorting
